Privacy Policy for The Chatbot Studio

A division of Pacific Marketers, LLC
  Effective Date: 12/16/2025

At The Chatbot Studio, accessible from https://thechatbotstudio.com,

protecting your privacy is one of our highest priorities. This Privacy Policy explains the types of information that we collect, how we use it, and the rights you have regarding your personal data.

If you have questions or need additional information, please contact us at any time.

This Privacy Policy applies only to data collected online through this website and through any forms, chatbots, AI agents, or integrations operated by The Chatbot Studio. This policy does not apply to data collected offline or via third-party channels not controlled by Pacific Marketers, LLC.

Consent

By using our website or interacting with any AI chat or voice agent provided by The Chatbot Studio, you consent to our Privacy Policy and agree to its terms.

Information We Collect

Information You Provide Directly

We may collect personal information when you:

  • Submit a form on our website
  • Use our AI chatbot or voice agent
  • Contact us directly via email, phone, chat, or SMS
  • Register for an account, consultation, webinar, or demo

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Business address
  • Website URL
  • Message content or attachments
  • Any information voluntarily provided inside chatbot or voice interactions

Information Collected Automatically

When you visit our website, we automatically collect certain data, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Date and time of visit
  • Pages visited
  • Referring/exit pages
  • Click behavior
  • Cookies or tracking technologies

This information is used for analytics, security, and improving our website and services.

Information Collected Through AI Voice & Chatbots

Because our business specializes in conversational AI, we may collect:

  • Call transcripts
  • Chat transcripts
  • Voice interactions
  • Usage patterns
  • Lead or customer information provided during interactions

All AI-generated data is stored securely and used solely for service improvement, reporting, or client-requested integrations.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our website and AI services
  • Train, update, and optimize your AI agent performance (chat, voice, or automation)
  • Personalize your experience
  • Analyze website and AI usage behavior
  • Develop new products, features, and services
  • Communicate with you (email, SMS, phone, chatbot, or voice)
  • Send marketing messages, promotions, or updates
  • Provide customer support
  • Detect and prevent fraud or security risks
  • Fulfill legal, contractual, or compliance obligations

We never sell your private information.

Log Files

Like most websites, The Chatbot Studio uses log files for analytics and site performance. These include:

  • IP address
  • Browser & device data
  • Timestamps
  • Entry/exit pages
  • Click counts

Log data is not personally identifiable and is used for:

  • Site optimization
  • Security
  • Trend analysis

Cookies and Tracking Technologies

The Chatbot Studio uses cookies for:

  • Website functionality
  • Visitor preferences
  • Analytics
  • Retargeting & advertising
  • AI agent performance

You may disable cookies through your browser settings.

Google Tracking & Advertising

We may use:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Google Remarketing Cookies

To learn more or opt out of Google personalized advertising, visit:
  https://policies.google.com/technologies/ads

Third-Party Partners

We may integrate or work with:

  • AI processing platforms
  • CRM systems
  • Payment processors
  • Ad networks
  • Hosting providers
  • Communication platforms (SMS, telephony, email, etc.)

Each third-party provider maintains its own Privacy Policy.

We do not control or assume responsibility for the privacy practices of third-party partners.

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request disclosure of personal data collected
  • Request deletion of your personal data
  • Request to opt out of data sharing (we do not sell data)
  • Request details about how your data is used

We will respond within 30 days of any verified request.

To exercise your rights, contact us at:
  kevin@thechatbotstudio.com

GDPR Data Protection Rights (EU Residents)

If you are located in the European Union, you have the right to:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

We will respond to all GDPR requests within 30 days.

Children’s Privacy

The Chatbot Studio does not knowingly collect information from children under the age of 13.

If you believe that a child provided personal information, please contact us immediately so we can remove it.

Data Security

We implement:

  • Encryption
  • Secure hosting
  • Access control
  • Routine security audits
  • AI transcript protection

No method is 100% secure, but we take all reasonable measures to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updated versions will always appear on this page with a new “Effective Date.”

We recommend reviewing this policy periodically.

Contact Us

Pacific Marketers, LLC
Parent company of The Chatbot Studio

Wyoming Office (Corporate Registered Office):

30 N Gould Street #4000
Sheridan, WY 82801

California Office by mail:

1371 Rubenstein Avenue
Cardiff, CA 92007

Email: kevin@thechatbotstudio.com

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at any time.