PRIVACY POLICY + SMS TERMS OF SERVICE
The Chatbot Studio
A Division of Pacific Marketers, LLC
Effective Date:
March 25, 2026
1. OVERVIEW
The Chatbot Studio (“Company,” “we,” “us,” or “our”), a division of Pacific Marketers, LLC, is committed to protecting your privacy and ensuring transparency in how your information is collected and used.
This Privacy Policy applies to all users of:
- https://thechatbotstudio.com
- Any AI chatbot, AI voice agent, or automation system operated by us
- SMS/text messaging programs
- Email and communication services
By using our website or services, you consent to this Privacy Policy.
2. INFORMATION WE COLLECT
A. Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Company name
- Business address
- Website URL
- Messages, attachments, or submissions
- Information shared during chatbot or voice interactions
B. AI Voice & Chatbot Data
As part of our AI-powered services, we may collect:
- Call recordings and transcripts
- Chat transcripts
- Voice interactions
- Interaction metadata
- Lead/customer information shared during conversations
This data is used for:
- Service delivery
- AI training and optimization
- Reporting and integrations
C. Automatically Collected Information
We may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of visits
- Clickstream data
- Cookies and tracking technologies
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and operate our services
- Improve AI Voice Agents and chatbot performance
- Personalize user experience
- Communicate with you (email, phone, SMS)
- Send updates, reminders, and promotions (where permitted)
- Provide customer support
- Prevent fraud and enhance security
- Comply with legal obligations
We do not sell your personal information.
4. SMS / TEXT MESSAGING POLICY
If you opt in to receive SMS/text messages:
- You agree to receive messages such as:
- Appointment reminders
- Service notifications
- Customer support responses
- Marketing messages (only if explicitly opted in)
- Message frequency may vary
- Message and data rates may apply
Opt-Out
You can opt out at any time by replying:
STOP
Help
Reply:
HELP
or contact:
- kevin@thechatbotstudio.com
- (310) 936-7642
IMPORTANT PRIVACY PROTECTION
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share limited information with service providers (such as messaging platforms or telecom providers) only to deliver services.
5. HOW WE SHARE INFORMATION
We may share information with:
Service Providers
- Hosting providers
- CRM systems
- AI platforms
- Payment processors
- Communication providers (SMS, voice, email)
Legal Requirements
- When required by law
- To protect rights, safety, or prevent fraud
Business Transfers
- In the event of a merger, acquisition, or sale
We do not sell personal data.
6. DATA RETENTION
We retain personal information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
7. COOKIES & TRACKING TECHNOLOGIES
We use cookies to:
- Improve website functionality
- Store user preferences
- Analyze usage
- Support marketing and retargeting
You can disable cookies in your browser settings.
8. GOOGLE & ADVERTISING
We may use:
- Google Analytics
- Google Ads
- Google Tag Manager
- Remarketing tools
You can opt out of personalized advertising at:
https://policies.google.com/technologies/ads
9. YOUR PRIVACY RIGHTS
California (CCPA)
You have the right to:
- Request access to your data
- Request deletion of your data
- Understand how your data is used
European Union (GDPR)
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent
10. YOUR CHOICES
- Email: unsubscribe anytime via link
- SMS: reply STOP
- Data requests: contact us directly
11. CHILDREN’S PRIVACY
Our services are not directed to children under 13.
We do not knowingly collect data from children.
12. DATA SECURITY
We implement:
- Encryption
- Secure hosting
- Access controls
- AI data protection measures
While we take strong precautions, no system is completely secure.
13. CHANGES TO THIS POLICY
We may update this policy at any time.
Changes will be posted with an updated Effective Date.
14. CONTACT INFORMATION
Pacific Marketers, LLC
Parent Company of The Chatbot Studio
Wyoming Office:
30 N Gould Street #4000
Sheridan, WY 82801
California Mailing Address:
1371 Rubenstein Avenue
Cardiff, CA 92007
Email:
kevin@thechatbotstudio.com
Phone: (310) 936-7642
📱 SMS / MOBILE TERMS OF SERVICE
Program Name
The Chatbot Studio Messaging Program
Program Description
By opting in, you agree to receive SMS messages related to:
- Appointment reminders
- Customer support
- Service updates
- Promotions (if opted in)
Consent
By providing your phone number and opting in, you consent to receive SMS messages.
Consent is not a condition of purchase.
Message Frequency
Message frequency varies.
Fees
Message and data rates may apply depending on your carrier.
Opt-Out
Reply
STOP to cancel at any time.
You may receive a one-time confirmation message.
Help
Reply HELP or contact:
- kevin@thechatbotstudio.com
- (310) 936-7642
Eligibility
You must be at least 18 years old and the authorized user of the mobile number.
Carrier Disclaimer
Carriers are not responsible for delayed or undelivered messages.